TERMS AND CONDITIONS
- User Agreement
- Membership Eligibility
- Nopedeal is a Marketplace
- Buyer Policies
- Seller Policies
- Cancellation Policy
- Electronic Communications
- Mobile service
- No Guarantee
- No Warranty
- Feedback and Ratings
- Questionable and Infringing Items and Activities
- Your Information and Content
- Control of Content
- User Disputes
- Proprietary Rights Including Copyright and Trademarks
- Limitation of Liability
- Returning Policy
Your use of the Nopedeal App and its related apps, website services and tools is governed by the following terms and conditions as applicable to the App and website. Nopedeal provides its services to you subject to the notices, terms, and conditions set forth in this agreement (the “Agreement” or “User Agreement”), which shall come into effect at 0000 hours at India Standard Time on 7th Feb, 2016.
Nopedeal is a marketplace where users from all over India connect to buy and sell goods. It is owned and managed by Nopedeal Technology private limited, a company incorporated under Companies Act, 1956 with a registered office at Bhuli raza colony dhanbad jharkhand 826001. By using the App and website in any manner, including but not limited to visiting or browsing the App, you (the “User” or “You”) agree to be bound by this Agreement, including those additional terms and conditions, rules, policies, guidelines referenced herein and/or available by hyperlink. This Agreement applies to all users of the App, including without limitation users who are vendors, customers, merchants, contributors of content, information and other materials or services on the App and website.
Nopedeal may amend this User Agreement and/or Nopedeal Rules and Policies at any time by posting a revised version on the App and website.
Use of the App and website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you shall not register as a member of the App and website and shall not sell or purchase any items on the App. Users who are not 18 years of age can participate if they are supervised at all times by a parent or legal guardian over the age of 18. In this case, the parent or legal guardian assumes responsibility of all activities carried out by the user.
Nopedeal is a Marketplace.
Nopedeal acts as a Marketplace to allow users who comply with Nopedeal’s policies to offer, sell and buy goods within a fixed-price format. The App is only a marketplace through which Users can reach a larger base to buy and sell items. Nopedeal is not directly involved in the transaction between buyers and sellers. All the information and products listed on the App and website are provided ‘as is where is’. As a result, Nopedeal has no control over the quality, safety, morality or legality of any aspect of the items listed, the truth or accuracy of the listings, the ability of sellers to sell items or the ability of buyers to pay for items. Nopedeal does not pre-screen users or the content or information provided by users. Nopedeal cannot ensure that a buyer or seller will actually complete a transaction. Nopedeal is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of items, which are out of stock, back ordered or otherwise unavailable. All items are offered by sellers are only for a restricted time and only for the available supply as offered by sellers.
Consequently, Nopedeal does not transfer legal ownership of items from the seller to the buyer.
Nopedeal does not make any representation or Warranty as to the attributes (such as quality, worth, marketability, etc.) of the items or services proposed to be sold or offered to be sold or purchased on the App and website. In particular, Nopedeal does not implicitly or explicitly support or endorse the sale or purchase of any items or services on the App and website. Nopedeal accepts no liability for any errors or omissions, whether on behalf of itself or third parties.
Nopedeal cannot guarantee the true identity, age, and nationality of a user. Nopedeal does not make any representation or warranty as to the attributes (such as legal title, creditworthiness, true identity, age, nationality etc.) of any of its Users. You are advised to independently verify the bona fides of any particular User that you choose to deal with on the App and website and use your best judgment on that behalf.
You agree that Nopedeal is a Marketplace and as such is not responsible or liable for any content, for example, data, text, information, usernames, graphics, images, photographs, profiles, audio, video, items, and links posted by you, other users, or outside parties on Nopedeal. You use the Nopedeal service at your own risk.
By purchasing an item you agree to be bound by the conditions of sale included in the item’s description provided that those conditions of sale are not in breach of this User Agreement or otherwise unlawful.
Nopedeal is not responsible for the side effects one might endure by use of any item bought through the Website.
Nopedeal recommends the buyer to look for other users’ testimonials before making the purchase decision. We encourage you to post feedback on the seller after the sale is closed and product is delivered.
While Nopedeal takes necessary steps and precautionary measures to ensure that the seller is genuine but we cannot and do not confirm the identity of all parties or guarantee the quality, safety or legality of any aspect of the items listed or the accuracy of the listings. The buyer acknowledges this risk while he agrees to this terms and conditions. We suggest all users employ common sense, and encourage users to contact Nopedeal to report any and all suspicious behavior or misappropriation of the site service.
Please be aware that even if you do not give Nopedeal your real name, your Web browser transmits a unique address to us, which can be used by law enforcement officials to identify you.
a. Fees and Redemption of Earnings
Fees Nopedeal does not charge any fees for listing an item for sale, only charges 15%+ 18%gst Service Tax of the sale price for any transaction fulfilled on its platform. this charge can be increase according to subscription packages. learn more about fee here
after 7 days of delivery Nopedeal or customer confirms delivery of the order. then you receive remittance in your register Bank account .
The earnings of the seller shall be the sale price fixed by the seller as reduced by Nopedeal fees, shipping Fees and service tax. The Company reserves the right to keep on hold the remittance to the Seller for purposes of safety of Nopedeal.com and/or Users. In such case, the Seller will be intimated and required to complete additional check and verification and the Company may contact the Seller for verification of or additional information, details, data and documents.
In case of COD, Nopedeal would remit the COD to the seller within 7 working days, once we have received the same from the courier company.
Termination: If Nopedeal terminates a listing or your account, if you close your account, or if the payment of your Nopedeal fees cannot be completed for any reason, you remain obligated to pay Nopedeal for all unpaid fees plus any penalties, if applicable.
Nopedeal reserves the right to issue a warning, temporarily/indefinitely suspend or terminate your membership of the App and website and refuse to provide you with access to the App and website in case of non-payment of fees by you to Nopedeal. Nopedeal also reserves the right to take legal action in case of non-payment of fees by you to Nopedeal. Nopedeal reserves the right to refuse any of its service to anyone, for any reason, at any time.
b. Listing and Selling
Listing Description and Pricing: By listing an item on the App or website you warrant that you and all aspects of the item comply with Nopedeal’s published policies. You also warrant that you may legally sell the item. Listed items represent a binding offer at the set price to other users who comply with the conditions specified in the offer. The contract of purchase is formed when a member complies with the conditions specified in the offer and completes the checkout process. You must accurately describe your item and all terms of sale in your Nopedeal shop.You agree to provide, maintain and update the data to keep it true, accurate, current and complete information about yourself as prompted by Nopedeal’s registration form, profile generation and shop set-up.
Your listings may only include text descriptions, graphics, pictures and other content relevant to the sale of that item. All items must be listed in an appropriate category with appropriate tags. Each listing must accurately and completely describe the item/items for sale in that listing. You must ensure that the listed items do not infringe upon the intellectual property, trade secrets or other proprietary rights or rights of publicity or privacy rights of third parties.
All listed items must be kept in stock for successful fulfillment of sales. after placing order by buyer if seller does not ship orders within next 48hrs (after order verification) then it will be subject to penalty 25% of the total sales value of item
If the item description does not match the actual condition of the item, you agree to refund any amounts that you may have received from the buyer. Nopedeal refund buyer in their Nopedeal wallet.
The price stated in each item listing description must be an accurate representation of the sale. You may not alter the item’s price after a sale for the purpose of avoiding Nopedeal’s transaction fees, misrepresent the item’s location, or use another user’s account without permission. Your price must be inclusive of applicable taxes.
Nopedeal reserves the right to remove content which is deemed to be inappropriate or that could subject Nopedeal to legal action.
Sales All sales are binding. The seller is obligated to ship the order or otherwise complete the transaction with the buyer in a prompt manner. The transaction between buyer and seller shall be considered a legally binding contract between those two parties.
c. A user will not be able to exchange Credits for cash, property, or any other economic benefits other than for the purchase of eligible products through the Service that are specified by Nopedeal. A user will not be able to transfer Credits to any other user or person.
Except as otherwise required by applicable laws and regulations, if a user terminates their account or his or her membership lapses for any reason, all of the Credits owned by such User will immediately be invalid and cannot be subsequently used.Once expired, Credits will not be reinstated.
d. Prohibited Goods: Every Nopedeal seller is responsible for following the laws that apply to you, your shop and your items, including any shipping restrictions for your items. There are some types of items that we don’t allow in Nopedeal’s marketplace, even if they are legal and otherwise meet Nopedeal’s selling criteria. Some things just aren’t in the spirit of Nopedeal. Click here to view the list of such items.
The order would be cancelled and funds would be remitted to the buyer in the following eventualities:
– Failure to Ship the order within 48 hours
– The seller needs to enter the dispatch days that he would take to ship out a product while creating
his listing on the app and website. Failure to dispatch the order within the maximum dispatch date mentioned in the product listing
– Unsuccessful attempts to pick up the order from the seller by courier companies tied up with Nopedeal
– Cancellation of order by the buyer
When you use the App and website or send e-mails or other data, information or communication to Nopedeal, you agree and understand that you are communicating with Nopedeal through electronic records and you consent to receive communications via electronic records from Nopedeal periodically and as and when required.
When you access the Service through a mobile device, your wireless service carrier’s standard charges, data rates and other fees may apply. In addition, downloading, installing, or using certain mobile services may be prohibited or restricted by your carrier, and not all mobile services may work with all carriers or devices. You acknowledge and agree that your use of the Service must be in accordance with the usage rules established by your mobile device platform or service provider.
Nopedeal does not guarantee continuous, uninterrupted access to the App and website, and operation of the App and mobile may be interfered with by numerous factors outside Nopedeal control.
Nopedeal and its suppliers, affiliates and service provider provide the App and services without any Warranty or condition, express, implied or statutory and specifically disclaim any implied Warranties of title, merchantability, fitness for a particular purpose and non-infringement. You expressly agree that your use of the App at your risk.
Feedback and Ratings
We encourage registered buyers and sellers on the App and web to provide feedback to each other after the transaction has closed; this helps all Users to know what it is like to deal with the said buyer/seller.
Nopedeal will not be responsible for the feedback that you post on the App and web and you should be careful about making comments that are not factual in nature and should not post defamatory or illegal or offensive/obscene contents.
As a seller, if you continue to receive negative feedback ratings or fail to delivery your order repeatedly, Nopedeal reserves the right to suspend your membership, and you will be unable to list or buy on the App and web.
Questionable and Infringing Items and Activities
You are solely responsible for your conduct and activities on and regarding to Nopedeal and any and all data, text, information, usernames, graphics, images, photographs, profiles, audio, video, items, and links (together, “Content”) that you submit, post, and display on Nopedeal.
Your Content and your use of Nopedeal shall not:
(a) be false, inaccurate or misleading
(b) be grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of others privacy, hateful, or racially, ethnically objectionable, disparaging, impersonating or intimidating any person (including Nopedeal staff or other users); modify, adapt or hack Nopedeal or modify another app and web so as to falsely imply that it is associated with Nopedeal; or falsely stating or otherwise misrepresenting your affiliation with any person, through for example, the use of similar e-mail address, nicknames, or creation of false account(s); or any other method or device relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to “indecent representation of women” within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986
(c) host images not part of a listing
(d) harm minors in any way; be obscene or contain child pornography
(e) infringe any patent, trademark, copyright or other proprietary rights or third party’s trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit, illegal or stolen items
(g) deceive or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature
(h) contain software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any Trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information
(i) threaten the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation
(j) directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force. Without prejudice to the generality of the above, Nopedeal does not permit transactions in the following items including but not limited to categories as stated in the Prohibited Items Policy which can be accessed below
(k) create liability for Nopedeal or cause Nopedeal to lose (in whole or in part) the services of Nopedeal’s ISPs or other suppliers
(l) link directly or indirectly to or include descriptions of items, goods or services that are prohibited under the User Agreement or any other applicable law for the time being in force including but not limited to the Drugs and Cosmetics Act, 1940, the Drugs And Magic Remedies (Objectionable Advertisements) Act, 1954, the Indian Penal Code, 1860, Information Technology Act 2000 as amended time to time and rules there under.
Your Information and Content
“Your Information” is defined as any information you provide to us or other users of the App or web (“Users”) in the registration, buying or listing process, in the feedback area or through any e-mail feature. You are solely responsible for Your Information, and we act only as a passive conduit for your online distribution and publication of Your Information.
1. You represent and confirm that you shall be the sole and exclusive legal owner of all items, goods or products of any description that you wish to offer for sale on the App and web. You shall have absolute right, title and authority to deal in and offer for sale such items, goods or products.
2. Nopedeal does not claim ownership rights in your Content. You grant a license solely to enable Nopedeal to use any information or Content you supply Nopedeal with, so that Nopedeal is not violating any rights you might have in that Content. You grant Nopedeal a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, and database rights (but no other rights) you have in the Content, in any media now known or not currently known, with respect to your Content.
4. By posting Content on Nopedeal , it is possible for an outside app or a third party to re-post that Content. You agree to hold Nopedeal harmless for any dispute concerning this use. If you choose to display your own Nopedeal -hosted image on another app or web, the image must provide a link back to its listing page on Nopedeal .
5. Nopedeal considers any unsolicited suggestions, ideas, proposals or other material submitted to it by users via the App or otherwise (other than the Content and the tangible items sold on the App by users) (collectively, the “Material”) to be non-confidential and non-proprietary, and Nopedeal shall not be liable for the disclosure or use of such Material. If, at Nopedeal ‘s request, any member sends Material to improve the app (for example through the Forums or to customer support), Nopedeal will also consider that Material to be non-confidential and non-proprietary and Nopedeal will not be liable for use or disclosure of the Material. Any communication by you to Nopedeal is subject to this Agreement. You hereby grant and agree to grant Nopedeal , under all of your rights in the Material, a worldwide, non-exclusive, perpetual, irrevocable, royalty-free, sub-licensable and transferable right and license to incorporate, use, publish and exploit such Material for any purpose whatsoever, commercial or otherwise, including but not limited to incorporating it in the API, documentation, or any product or service, without compensation or accounting to you and without further recourse by you.
Control of Content
Please use caution, common sense, and practice safe buying and selling when using Nopedeal.
Nopedeal is not responsible for the availability of outside apps or resources linked to or referenced on the App or website. Nopedeal does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such apps or resources. You agree that Nopedeal shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such apps web or resources.
You agree that you are solely responsible for your interactions (including any purchase and sale transactions) with any other user in connection with the Service and Nopedeal will have no liability or responsibility with respect thereto. Nopedeal reserves the right, but has no obligation, to become involved in any way with disputes between you and any other user of the Service.
Subject to these terms of Service Agreement, we grant you a personal, non-transferable and non-exclusive, revocable, limited right and license to access and use the contents of this app and website and services; provided that this app and web and the content provided in this app and web, including, but not limited to, graphic images, audio, video, HTML code, buttons, and text, may not be copied, modified, a derivative work of the app or website is created, reverse engineered, reproduced, reassembled, republished, uploaded, posted, transmitted, or distributed in any way, or otherwise any attempt to discover the source code, sell, assign, sublicense, grant a security interest in or otherwise transfer any right in the usage of this app and website and services , unless such activity is expressly permitted or required by law or has been expressly authorized in advance by us in writing except that you may download, display, and print one copy of the materials on any single computer solely for your personal use, and further provided that you keep intact all our copyright, trademark, and other proprietary notices.
Proprietary Rights Including Copyright and Trademarks
All domains, URLs, sub-domains, account names, usernames and other functional or identifying elements of the app and website are the property of Nopedeal. Nopedeal reserves the right to change, alter, reformat or edit such elements as appropriate for the course of business or need of the community. Accounts that are activated but remain empty with no items or information may be returned to an inactive pool or reassigned to other members. Reselling of usernames or sub-domains, squatting or speculating in such elements or on such pages is strictly prohibited and may result in termination of all related accounts.
All material on the App and web owned, operated, licensed or controlled by us is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials or use of the materials in any manner and for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights in such material, and is prohibited.
Not withstanding the foregoing, it is expressly clarified that You will retain ownership and shall solely be responsible for any content that You provide or upload when using any service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of our various Service. However, with regard to the product customization Service (as against other Services like blogs and forums) you expressly agree that by uploading and posting content on to the App and website for public viewing and reproduction/use of your content by third party users, you accept the User License Agreement whereby you grant a non-exclusive license for the use of the same.
Limitation of Liability
In no event shall Nopedeal or its suppliers, affiliates and service providers be liable for any direct, indirect, incidental, special, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising under, out of, or in connection with, the App, its services or this Agreement (including tortuous claims arising thereof).
Nopedeal’s liability in any circumstance is limited to the amount of fees, if any, paid by you to Nopedeal. Nopedeal, its associates, affiliates and service providers and technology partners make no representations or warranties about the accuracy, reliability, completeness, and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the App or that the operation of the App will be error free and/or uninterrupted.
Consequently, Nopedeal assumes no liability whatsoever for any monetary or other damage suffered by you on account of:
1. The delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the App or website, which are incorporated by way of reference in this Agreement.
2. Any interruption or errors in the operation of the App and website. You expressly understand and agree that shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Nopedeal has been advised of the possibility of such damages).
If any portion of this agreement shall be held invalid by court of competent jurisdiction the remaining portions of the agreement shall remain in effect. Where modification to reflect intent or provide clarification to the service terms is allowed for any invalidated portion, such remedy shall be made first before any clause is held null and void.
Unless otherwise explicitly stated, notices to Nopedeal must be sent by mail or email to Nopedeal technology Pvt Ltd, bhuli A bloack raza colony dhanbad jharkhand 826001 or mail [email protected] Notices to you will be sent to the e-mail address or mail provided by you during the registration process.
In the event that any transaction or attempted transaction relating to any item, good or service which violates this User Agreement or applicable law comes to your knowledge, you shall take all steps to inform Nopedeal of the same.
This Agreement sets forth the complete and entire understanding and agreement between You and Nopedeal with respect to the subject matter hereof. You shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000 and rules thereunder as applicable and as amended from time to time and also all applicable Domestic laws, rules and regulations (including the provisions of any applicable Exchange Control Laws or Regulations in Force) and International Laws, Foreign Exchange Laws, Statutes, Ordinances and Regulations (including, but not limited to Sales Tax/ VAT, Income Tax, Octroi, Service Tax, Central Excise, Custom Duty, Local Levies) regarding your use of our service and your bidding on, listing, purchase, solicitation of offers to purchase, and sale of items or services. You shall not engage in any transaction in an item or service, which is prohibited by the provisions of any applicable law including exchange control laws or regulations for the time being in force.
You shall not attempt to or circumvent or manipulate our fee structure, the billing process or fees owed to Nopedeal.
We offer Three Days window (from delivered date) to our valued customers to return a product under the following events and receive a replacement.
If We Deliver:
- Defective Product (Software/Functional Issue)
- Wrong Product ( Model)
- Dead Product (Product Not Working)
- Damaged Product (Physically Damaged)
Wrong and Damaged delivered product must be reported within 24 hours from the delivery date accompanied with images of the product & product box
If product is totally not working (Dead Product) then before call to customer care kindly charge your mobile minimum 8 (eight) hours regularly.
We accept your complaint when we receive your goods completely unused and accompanied with all the accessories.
We process a refund if we are not able to arrange a replacement.
The maximum time we take for resolve your complaint within 30 working days.
There is no return policy on Refurbished Phone under the following circumstances
- Product have sign of uses and minor scratches ,
- any software minor issues
- Battery Heating
- if Bod y of the Phone, battery LCD is Changed to Compatible
- Original box is replaced with new box or Custom Box
- Seal Open Products
- Color not matching ( device Color might change or can send mix color )
Once we have received your confirmed request we will arrange reverse pick up of your product and will inform you of the pickup time. In the unlikely event when we are not able to arrange a reverse pickup at your location, we will intimate you and request you to ship the product to us by Local Courier and shipping fee will be given by buyer
Nopedeal is only marketplace where people from all over India connect to buy and sell unique goods.
1. Nopedeal acts as a venue to allow users who comply with Nopedeal’s policies to offer, sell and buy goods. Nopedeal is not directly involved in the transaction between buyers and sellers. All the information and products listed on the App and web are provided ‘as is where is’.
2. Prohibited items, services, and items that violate our intellectual property policies are not allowed on Nopedeal.
3. Anyone over the age of 18 can open a shop on Nopedeal.
4. Nopedeal shops have their own policies, payment methods, and shipping and fulfillment methods.
5. Shops on Nopedeal must meet Nopedeal’s standards of customer service and honor their shop’s policies.
6. Honesty is important to Nopedeal and our community. We ask that shop owners represent themselves, their business, and their items accurately.
7. Nopedeal’s Trust and Safety team may reach out to shops in violation of these guidelines. While we prefer to help you bring your shop into compliance with our rules, Nopedeal may close shops that do not comply.
8. We reserve the right to remove listings that aren’t in the letter or spirit of Nopedeal’s guidelines.
9. Nopedeal may amend this User Agreement and/or Nopedeal Rules and Policies at any time by posting a revised version on the App and web.
Nopedeal’s marketplace is built on trust. You can earn the trust of your buyers by following these guidelines on how to maintain a transparent shop, provide great customer service, and respect our community. Nopedeal will help you maintain a high level of trust with your buyers through our Seller Service Level Standards .
in case you got broken products while RTO or return kindly rise claim along with courier deceleration latter with 48hrs from receiving the parcel
1. Only list items in your shop that are for sale and fall into one of the categories mentioned on our app and web.
2. Items must be accurately represented in listings and listing photos.
3. Be aware that buyers can submit reviews of items they have purchased.
4. Respect the intellectual property of others. If you feel someone has violated your copyright, you can report it to Nopedeal.
5. Do not sell prohibited items.
6. Please honor your shops shipping and processing times.
Nopedeal Terms & Conditions
1. Nopedeal charges a flat rate of 15% + Service Tax on any transaction fulfilled on its platform. .
2. Nopedeal’s shipping service a flat rate of Rs.65 per 0.5 kg will be charge. For details please refer to Nopedeal’s selling fee.
3. Failure to fulfill the order by the seller in the time frame prescribed in the product listing, would lead to cancellation of the order and the money would be refunded to the buyer. seller will be penalty 20% of the selling price of products For details please refer to Nopedeal’s cancellation policy.
4. in case of promotion Account you get Shipping label Via Email after verification. kindly send orders with respective courier Assign to orders you can not change orders and courier company , if you practices it will be penalty according to courier company
5. For any returns request initiated by the buyer within 5 days of receipt of the parcel, the transaction will be cancelled and the seller will have to bear the return charges of the goods. Please refer to Nopedeal’s return policy.
6. in case you got broken products while RTO or return kindly rise claim along with courier deceleration latter with 48hrs from receiving the parcel
Buyer Protection Policy
We want our buyers to shop with confidence. That’s why we provide guarantees that ensure you’ll receive your item on time and as described.
For all Nopedeal fulfilled orders, our customers would receive the following guarantees :
1. Full refund if you don’t receive your order within the delivery time promised by the seller. Nopedeal gives utmost importance to on-time delivery and unless the buyer verifies delivery of the product, money is not remitted to the seller.
2. Full refund if the item shipped to you doesn’t match the product description on Nopedeal.
All return requests have to be initiated by the buyer within 5 days of receipt of their parcel. No return requests will be entertained post that and the funds will be remitted to the seller. Nopedeal Does not refund amount in original mode of payments it can only be refund in your Nopedeal wallet which can be use to shopping on Nopedeal
There are certain scenarios where it is difficult for us to support returns:
a. Return request is made outside the specified time frame
b. Product is damaged because of use or Product is not in the same condition as you received it
c. Specific categories like innerwear, lingerie, socks and clothing freebies
d. Any consumable item which has been used or installed
e. Anything missing from the package you’ve received including price tags, labels, original packing, freebies and accessories
f. Made-to-order / custom jewellery
g. Fragile items, hygiene related items
Described in this section are the site wide policies of Nopedeal which apply to all sales and purchases made on the website. These policies are applicable in addition to the shop level policies available on the product description page.
Nopedeal offers fixed and low shipping rates. Choose a size of the package and receive shipping label on your registered email ID. Shipping fee will be calculated on the bases of volumetric weight L*B*H cm/5000 or actual weight, whichever is higher. If product weight is not inputted correctly, actual weight as per courier company will be used for calculating the freight rate. You will be invoiced for the differential in freight rate and it will also lead to downgrade your seller rating.
Seller would have to ship the order through Nopedeal by following all the necessary steps : • Acceptance of order within 48 hours • Creating shipment for each item through Nopedeal by clicking Ezzy Ship’, he readies the parcel as his shipment will be picked up by courier companies within 12-24 hours of this action taken on the app and web. • In case of shipments that are cancelled post fulfilment, due to sellers inability to hand over shipments during pickup, Nopedeal commission of 20% +15% Service tax (including 0.5% Swachh Bharat Cess and 0.5% Krishi Kalyan Cess) would be applicable. • Generating Pickup and printing all the shipping documents (Invoice, shipping label, manifest) • Successfully delivery parcel to the courier company • Tracking the parcel on the app and website
in case of promotion Account you get Shipping label Via Email after verification. kindly send orders with respective courier Assign to orders you can not change orders and courier company , if you practices it will be penalty according to courier company